Returns & Exchanges

Eligibility

• Items must be unworn, unaltered, and in their original packaging.
• Lace must be uncut and uninstalled.
• Sale items are final sale unless received damaged or incorrect.

How to start a return

Log in to your account and go to Order History, or contact us with your order number and we'll guide you through it.

Refunds

Once your return is received and inspected, refunds are issued to your original payment method. Processing times vary by payment provider.

Damaged or incorrect items

If something arrives damaged or isn't what you ordered, contact us within 14 days with photos and we'll sort it out at no cost to you.